How to claim flight delay compensation for a Garuda Indonesia flight?

Have you already complained to Garuda Indonesia?

You need to file your complaint directly with the airline first.

Please note that to be eligible to make a flight delay complaint against Garuda Indonesia, you must have already complained to Garuda Indonesia directly in writing and either received a final written response (sometimes referred to as a ‘deadlock letter’) or given Garuda Indonesia eight (8) weeks to respond to your flight delay compensation dispute. AviationADR can only deal with unresolved complaints.

Which complaints does the airline sector cover?

The airline sector covers complaints against any Garuda Indonesia flight where the flight in question departed from a UK airport.

For more information on the types of complaints we deal with click here