Comms ADR
TalkTalk launches ‘call whisper’ feature to tackle high directory enquiry costs.
TalkTalk has announced a new feature to warn people of potentially high costs whenever they dial a 118 directory enquiries…
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Number of UK landline calls falls by 50% in six years
The number of UK landline calls has almost halved in the past six years, as Britons rely increasingly on their…
Comms ADR
CMA tackles loyalty penalty charges
CMA tackles loyalty penalty charges The CMA has announced a package of reforms to tackle the substantial loyalty penalty impacting…
Comms ADR
PSA takes action against potentially misleading 118 marketing practices
PSA takes action against potentially misleading 118 marketing practices New Special conditions to prevent harm caused by potentially misleading advertising…
Comms ADR
Ofcom announces cap on 118 number charges
Ofcom announces cap on 118 number charges The telecoms regulator says it is protecting consumers, with the elderly much more…
Comms ADR
PSA Tribunal issues £700,000 fine to third-party call connection company
PSA Tribunal issues £700,000 fine to third-party call connection company A company which charged consumers for connection to customer service…
Comms ADR
Premium rate adult services firm fined £1 million for ‘click jacking’
Premium rate adult services firm fined £1 million for 'click jacking' Company used a practice known as "clickjacking" which meant…
Comms ADR
Missed call scams
070 phone number missed call scams 070 numbers are commonly used in 'missed call' scams, as people mistakenly think they've…
Comms ADR
Yorkshire Water- Customers charged £6 for ringing water company.
Customers who were charged £6 for ringing Yorkshire Water have been offered a refund It comes after the water…
Comms ADR
Consumers advised to update router password to boost network security
Consumers advised to update router password to boost network security Ministers want to improve the security of connected devices in…
