Consumer Arbitration
Store closures average 14 per day and are “unlikely to abate”
Store closures average 14 per day and are “unlikely to abate” High street stores have been closing at a rate…
News from across the CDRL Group
News — Page 14 of 17
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Consumer Arbitration
Consumer Arbitration
Black Friday 2018 – Your rights when shopping online
Your rights during the Black Friday sales According to IMRG, consumers are forecasted to spend up to £1.54bn in Online…
UtilitiesADR
Households with solar panels risk being overcharged by smart meters
Households with solar panels risk being overcharged by smart meters Households with solar panels risk being overcharged on their energy…
Consumer Arbitration
Brits still denied automatic refunds 3 years later
Brits still denied automatic refunds 3 years later - what shops get VERY wrong Three years ago your consumer rights…
Comms ADR
Telegraph Pole Installations: ‘BT installed a cable on my doorstep’
Telegraph pole installations: 'BT installed a cable on my doorstep - then said I couldn't dispute it' Your rights when…
Comms ADR
TalkTalk to charge for blocking anonymous calls
TalkTalk to charge for blocking anonymous calls TalkTalk is to charge £2 a month for its Anonymous Caller Reject service,…
UtilitiesADR
‘Weflip’ The new automatic energy switching service launches
The new automatic energy switching service launches A new automatic energy switching service that promises to move you whenever a…
Comms ADR
PSA Tribunal issues £700,000 fine to third-party call connection company
PSA Tribunal issues £700,000 fine to third-party call connection company A company which charged consumers for connection to customer service…
Comms ADR
Premium rate adult services firm fined £1 million for ‘click jacking’
Premium rate adult services firm fined £1 million for 'click jacking' Company used a practice known as "clickjacking" which meant…
Comms ADR
Missed call scams
070 phone number missed call scams 070 numbers are commonly used in 'missed call' scams, as people mistakenly think they've…
UtilitiesADR
Citizens Advice files super complaint over utility customers’ £4bn ‘loyalty penalty’
Citizens Advice files super complaint over utility customers' £4bn 'loyalty penalty' Mobile, broadband, home insurance, mortgage and savings customers who stay with…
UtilitiesADR
Energy firms face fire from regulator on handling of complaints
Energy firms face fire from regulator on handling of complaints [caption id="attachment_1456" align="aligncenter" width="728"] (c) Can Stock Photo / 4774344sean[/caption]…
